Customer relationships

Jimmy Shougaard, Head of Strategy, OgilvyOne, believes that eCommerce needs to evolve from a single transaction to building customer relationships.

It’s not just Commerce

Mike McFadden, VP of Strategic services, EffectiveUI believes customers do not just think of commerce when they visit a store or a site. It’s more than that.

The Future Shoppers

To be a disruptor in the successful world of future retail, brands need to learn to keep pace with the changing consumer.

Importance of UX

Marko Bon, Director of User Experience, Ogilvy & Mather, talks about jiving the art and science of UX at every application.

The Luxury Aspect

Giulia Callegari, Regional Consultant, APAC, OgilvyOne shares her views on how luxury brands need to evolve.